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henrietta > Intel > Advice For eBay Buyers UPDATED

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Advice For eBay Buyers UPDATED

Buying on eBay got a lot harder this year. eBay has been making improvements to their search engine. They have made so many improvements that it can be quite difficult to find what you are looking for. Here are a few hints.

Finding, or not

UPDATE: Keep the search simple. Think hard about words that describe what you are looking for and use them in your search request.

After you have made your initial search and noted the number of items returned, you may want to check the 'include title and description' box, this is a choice which may appear after you have entered your search terms the first time. A seller can not put every word that may be searched for in the title, many times the word which you associate with the item may only appear in the description.

Don't be surprised if the search page looks different each time you visit, eBay likes to make sure you are awake. Today many of the search options were in the left navigation bar.

You must search using eBay's Best Match which eBay thinks is smarter than you are. You will probably get better results by using the Sort by: box right above the first item. Time ending soonest will make sure you don't miss the perfect item from the perfect seller while looking at other stuff eBay wants you to see first.

Choices choices choices!

When you have entered your search terms make a note of the numbers of items found. After checking the first page keep scrolling to the very bottom, past all the advertisements to find the next pages. Below the additional pages bar you will see in teeny tiny print three more options in a Get more results box. You have three options to check there to see items that eBay's very confused search engine thinks are identical, to check items listed at a fixed price in eBay Stores and thirdly if you want to shop internationally.

More choices

If you are able to find what you are looking for on eBay it does not hurt to run a Google Shopping or product search to see what other options are out there on the web.

Many good eBay sellers are now ex-eBay sellers including me! Quite often you will find we offer better prices because we are not paying 30% plus of our gross to eBay and we can pass those savings onto our customers.

Many current eBay sellers only sell old or slow moving stock on eBay and have websites for their better inventory.

Pick your seller!

* Don't assume anything.
* Read the whole listing, all the words.
* Read where the seller will ship to and how it will be shipped.
* Remember to add the cost of shipping to the item price so you know what it is really going to cost!
* If you have any questions ask the seller, if they don't get back to you before the item ends don't be sad. Chances are very good an identical item is already listed or will be listed very soon, most sellers of truly unique items are no longer selling on eBay.
* Read both the feedback received and the feedback left for others.
* Personally, I don't buy high priced or electronics items from sellers who are brand new.
* If in doubt, don't! If it looks too good to be true it probably is.


Big is not necessarily better.

The largest seller on eBay is Buy with over 800,000 listings. Buy is the eBay name or user ID for a company called Buy.com. Before you buy something from Buy you should probably do three things:

1. Go look at other customer comments
2. Search for the same item on Google, you will always find it elsewhere and usually for a better price. Remember to add the shipping cost to the item price so you are comparing apples to apples.
3. If you must buy from Buy pay with a credit card, not a debit card or PayPal for maximum buyer protection. I am not saying they are dishonest. They are just huge and have terrible customer service.


Contributor's Note

This is original authored content previously posted on my blog.

Contributed by henrietta on August 21, 2008, at 2:26 PM UTC.

PLEASE VISIT THE CONTRIBUTOR'S WEBSITE
Red Ink, Diary of an Ex-eBay Seller
An eBay Boycotter blog with news and views
www.redinkdiary.blogspot.com

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